Transmission of E-invoices in RecMan.
In order to be able to send E-invoices, a separate agreement with RecMan must be in place. To activate this, go to:
- System Settings
- Economy
- Invoice export
- Choose EHF (NO), Peppol or Svefaktura depending on your need, and it will become available in the system.
When this is done you can choose E-invoice on all the companies in your CRM or when creating a new company.
For E-invoices you also have the ability to override some of the invoice details by using the fields seen in the image above.
- EHF - Company No.
- EHF - Invoice name
- EHF - Reference
When any of these fields are used, they will appear in the E-invoice instead of what is registered on the company's profile.
Illustration of the E-invoice process
Below, the process of sending an E-invoice from RecMan to the customer's economy system is explained:
Economy module in RecMan → Sender's server access → Receiver's server Access → Customer's economy system.
The company names that are included on the E-invoices are retrieved from the company name in RecMan, and the place of delivery is retrieved from the delivery address you registered on the company card.
Troubleshooting
You will always receive a status receipt when you send an E-invoice from RecMan. If something goes wrong with sending the invoice, you will receive an error message with information on what happened. Then, you can take the necessary steps to correct the issue and try to send the invoice again.
If you want to send an e-invoice, make sure that the company number (Top left on the company card) or the EHF — Company No. (under “Invoice information” on the company card) is defined on the company.
To check if the company is registered to receive E-invoices, go to the Peppol Directory and enter the company's name or company number.
In RecMan we also have the Integration log. You will find all your unsuccessful transfers here, which can also give some information about what went wrong and detailed information about what the E-invoice contains.
If you experience any issues where the above doesn’t help, please send an email to support@recman.no. In the email also provide the integration log for this transfer by copying the log information and pasting it into your email.
Price
For prices, you can see your license agreement or contact our support.
Deactivation
To deactivate the E-invoice, uncheck the E-invoice in the Economy Settings and press the Deactivate Peppol button at the bottom of the invoice export list.